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COVID-19 Status Update: All activities, tours, rentals & charters are suspended through April 19th. Island Tour Centre offices are closed through April 19th. We continue to accept future reservations at this time. Agents are available via email for all queries at info@islandtourcentre.com
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Payment & Cancellation Policy

  /  Payment & Cancellation Policy

Payment Terms & Options

  • Charges may be paid for by direct deposit (from a Bermuda Bank Only) or by credit/debit card (Master Card , Visa or AMEX).
  • Boat/Vehicle rental fee in full is due at time of reservation. (=Hourly Rate x # Hours)
  • We require your credit/debit card information as a guarantee for pending charges at time of reservation, regardless of your preferred payment method.
  • All final balances including catering and bar will be charged to the credit/debit card on file the day of the charter unless otherwise agreed upon.
  • A 5% Administration Fee will be added to total costs (including but not limited to boat, add-ons, catering and bar charges).
  • For Payments via credit/debit card, a 4% Transaction Fee will be added to any and all  credit/debit card transactions.

Cancellation Policy

  • 10% administration charge on total charter (including catering and specialty beverage orders) on any confirmed charter.
  • 50% of the total charter price (including catering and specialty beverage orders) will be charged for less than 2 weeks notice.
  • 100% of the charter price (including catering and specialty beverage orders) will be charged for less than 72 hours notice.
  • $100 rescheduling fee on any confirmed bookings; payment will be transferred to the rescheduled charter
  • Charters and/or Group Bookings cancelled due to weather, acts of God or circumstances beyond Island Tour Centre’s control, will be rescheduled or are subject to a full refund less a 10% administration charge (of total charter costs); Catering costs may be charged in full dependent on cancellation window and caterers decision at time of cancellation

Additional Charges (all base rates include boat and crew)

  • Charters 4 hours and under which extend 2 hours either side of mid-day
  • Concierge, dispatcher, instructors, waiters, cooks, etc
  • East End pick up and return
  • Public holiday fee
  • Transportation to and from departure location (pricing dependent on location)
  • Watersports equipment
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