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Payment & Cancellation Policy

  /  Payment & Cancellation Policy

Payment Terms & Options

  • Charges may be paid for by direct deposit (from a Bermuda Bank Only) or by credit/debit card (Master Card , Visa or AMEX).
  • Boat/Vehicle rental fee in full is due at time of reservation. (=Hourly Rate x # Hours)
  • We require your credit/debit card information as a guarantee for pending charges at time of reservation, regardless of your preferred payment method.
  • All final balances including catering and bar will be charged to the credit/debit card on file the day of the charter unless otherwise agreed upon.
  • A 5% Administration Fee will be added to total costs (including but not limited to boat, add-ons, catering and bar charges).
  • For Payments via credit/debit card, a 4% Transaction Fee will be added to any and all  credit/debit card transactions.

Cancellation Policy

  • 10% administration charge on total charter (including catering and specialty beverage orders) on any confirmed charter.
  • 50% of the total charter price (including catering and specialty beverage orders) will be charged for less than 2 weeks notice.
  • 100% of the charter price (including catering and specialty beverage orders) will be charged for less than 72 hours notice.
  • $100 rescheduling fee on any confirmed bookings; payment will be transferred to the rescheduled charter
  • Charters and/or Group Bookings cancelled due to weather, acts of God or circumstances beyond Island Tour Centre’s control, will be rescheduled or are subject to a full refund less a 10% administration charge (of total charter costs); Catering costs may be charged in full dependent on cancellation window and caterers decision at time of cancellation

Additional Charges (all base rates include boat and crew)

  • Charters 4 hours and under which extend 2 hours either side of mid-day
  • Concierge, dispatcher, instructors, waiters, cooks, etc
  • East End pick up and return
  • Public holiday fee
  • Transportation to and from departure location (pricing dependent on location)
  • Watersports equipment
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